It seems that online reviews are affecting even the medical profession. All the more reason to build up your online reputation right? But of course, reviews can be flawed in of themselves. They could come from particularly disgruntled patients. And in your case, is it really all right to know that an unruly practice is out there badmouthing your firm?
Still, that’s the price you pay when you give away advice but don’t make sure if prospects actually follow. It’s like the old flesh wound joke where the tough guy refuses treatment for injury.
Then, again maybe they’re not all tough guys. Maybe they’re the types who actually have trouble following your advice when you’re sharing your expertise.